Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers

Tue 25 April 2017 to Tue 25 April 2017, De Vere West One Conference Centre, London

Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers in Health and Social Care

This conference will provide a practical guide to handling, investigating, responding and learning from complaints in health and social care. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care.

Follow this conference on Twitter #NHSComplaints

20% discount is available by quoting ref: hcuk20barna when booking. (Cannot be used in conjunction with any other offer.  Full T&Cs available upon request.)


Barna. British Anaesthetic and Recovery Nurses Association